Contact information
Contact Us
Have a question? Need help with your order? Weโre here for you.
Customer Support
For all inquiries, please email us at:
๐ง support@jackpotpuzzles.com
Response Time
We aim to respond to all messages within 24โ48 hours (MondayโFriday).
During high volume periods, response times may be slightly longer.
Common Questions
Before reaching out, you may find answers in our:
- Refund Policy
- Shipping Policy
- Terms of Service
Order Support
If you're contacting us about an order, please include:
- Your order number
- A brief description of the issue
- Any relevant photos (if applicable)
This helps us resolve your request as quickly as possible.
Business Hours
Support is available:
๐ Monday โ Friday
(Excludes major holidays)