Contact information

Contact Us

Have a question? Need help with your order? Weโ€™re here for you.


Customer Support

For all inquiries, please email us at:

๐Ÿ“ง support@jackpotpuzzles.com


Response Time

We aim to respond to all messages within 24โ€“48 hours (Mondayโ€“Friday).

During high volume periods, response times may be slightly longer.


Common Questions

Before reaching out, you may find answers in our:

  • Refund Policy
  • Shipping Policy
  • Terms of Service

Order Support

If you're contacting us about an order, please include:

  • Your order number
  • A brief description of the issue
  • Any relevant photos (if applicable)

This helps us resolve your request as quickly as possible.


Business Hours

Support is available:

๐Ÿ•’ Monday โ€“ Friday
(Excludes major holidays)